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FAQ

Girl sitting in hot tub

Frequently asked questions

  • What do I need to provide?
  • Parking and easy access to the site.
    A flat, solid surface (such as a patio), free from debris or anything which could damage the tub, a suitable supply of electricity (not an extension lead) within 6m which can be permanently connected and a nearby hosepipe
  • How long does it take to set-up?
  • Around 30-45 minutes to set-up the tub. We start the filling process and add the appropriate “shock dose” of chlorine. We provide full instructions (demonstration, written and a video link) and leave you to complete the filling (usually 1-3 hours depending on water pressure) and switch on the heater.
  • Gazebo takes approx. 30 minutes
  • What then?
  • You’ll need to allow up to 24 hours for tub to reach the desired temperature (max. 40 degrees) and for chlorination to take effect
  • Now can I get in?
  • You must shower before entering the tub to ensure removal of dirt, make-up, moisturiser etc. The water is clean when we set up – only you can keep it that way! Do not enter the tub with fake tan, it can stain the tub and we’ll have to charge you £10 cleaning fee.
  • Anyone who shouldn’t use it?
  • If you are pregnant or take any kind of medication, you should consult your doctor.
  • Any other rules?
  • Plastic glasses only, for obvious reasons. No sharp objects, for obvious reasons. No naked flames / smoking near the tub, for obvious reasons. In short, use some common sense – don’t jump or dive in, don’t sit on the cover or edge.
  • What should I do with the gazebo in strong wind?
  • We’ll erect the dome in light wind, but it’s your responsibility to take it down if weather conditions change and there’s any possibility of damage.
  • What do I do after each use?
  • Replace the lid
  • Do I need to empty the hot tub after the hire period?
  • No. We need to check for any damage and use a pump for faster emptying
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